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Supervisor Development Program
NAMA Supervisor Development Program
New dates coming soon!
This high-powered, interactive program is for recently appointed/experienced supervisors, entry-level managers, operation managers, new district managers and sales representatives accountable for the organization unit.
Future leadership requires an extraordinary skill set to meet the challenges of a fast-forward world. NAMA offers this program specifically for newly appointed, as well as experienced, supervisors and managers and is designed to help them develop the skills, equipping them with tools, goals and training they need to become effective team leaders and ultimately help push the company into unprecedented levels of new growth and prosperity.
Some of the topics covered are: decision-making, time management, communications, problem solving, personal selling skills, leadership, customer relations and effective employee management. Many sessions are interactive and mini cases will be incorporated into class discussion.
- Identify strategies that lead to change in your organization to positively impact your business practices
- Develop managerial knowledge and understanding of the latest business practices and concepts
- Enhance your skills to become a more effective manager
- Network and brainstorm with other industry peers through classroom discussion and interactive case studies
- And much more!
WEBINAR - VIEW SLIDES HERE
Did you miss the free webinar on the value of the Supervisor Development Program? Click here to view the presentation slides (PowerPoint).
WEBINAR RECORDING - LISTEN HERE
Did you miss the free webinar on the value of the Supervisor Development Program? Click here to listen to the recorded webinar!
For more information, please contact Joann DeNardis at jdenardis@vending.org.

Earn 100 points towards your NAMA Certified Executive (NCE) application by attending the program!
"One of the best learning experiences of my career in the vending/foodservice industry. It provided me with a wealth of knowledge and information that will be a valuable resource to my company and to me for years to come."
Jeremy Cauble, Gallins Foods
"This program was awesome! The speakers were fun and energetic. I came out with a clear understanding of what it takes to bring out my full potential and provide customers as well as employees my best."
Wendy King, Burdette Beckmann, Inc.
"This program provides great speakers that convey useful concepts that can be applied throughout an organization including supervisors, managers, route drivers and front office."
Jeremiah Schwersenska, Canteen Vending
Below is a list of our faculty members that are involved with adding their high-level expertise to the Supervisor Development Program. Participation varies for each session.
Ronald F. Cichy, Ph.D., NCE5, CHA Emeritus
is The School of Hospitality Business director at Michigan State University and one of its professors. Dr. Cichy is a recognized researcher and authority on leadership qualities of hospitality leaders spanning all segments of the industry.
Joann DeNardis, PHR
is the Associate Director, OneShow & Member Services for the National Automatic Merchandising Association.
Joann has over 10 years experience in the human resource field such as employee relations, recruiting & interviewing strategies including pre-employment measures, employee training & professional development, performance management and compliance with Federal & State Regulations.
Rick Leffke
is the President of R.C. Leffke & Associates. With a proven track record and and genuine style of teaching, Rick has been selling and delivering world class management and sales training for over 25 years.
Dan H. Mathews, NCE5, CCS
is the Executive Vice President and COO for NAMA. Dan is a problem-solver and business improvement specialist recognized for the ability to develop people and dedicated to helping organizations and individuals achieve more of their goals more often.
Jim Proebstle
is the President & Founder of Prodyne, Inc. Jim's 30-year career has included increasing responsibilities in large and middle-market organizations in the information systems and computer industries. He has experience in direct sales operations, management and sales training, marketing, and total quality management.
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